This Privacy Policy explains how HEKA Insights ("HEKA", "we", "us") collects, uses and protects personal information when you visit our website, contact us, or apply for a role with us.
01Information we collect
We only collect information that you choose to give us, or that is needed to run this website:
- Contact details you send through our forms or by email, such as your name, email address, phone number, company and message.
- Job application details, such as your CV and any information you include in it.
- Basic technical information, such as browser type, device, pages visited and approximate location, collected through cookies and analytics tools.
02How we use your information
- To reply to your enquiries and provide the services you request.
- To assess job applications and contact candidates.
- To operate, secure and improve our website.
- To meet our legal and regulatory obligations.
We do not sell your personal information, and we do not use it for automated decision-making.
03Legal basis
Where the GDPR or similar laws apply, we process personal information on the basis of your consent, our legitimate interests in running and improving our business, the steps needed to enter into a contract with you, or a legal obligation.
04Cookies and analytics
We use cookies and similar technologies to keep the website working and to understand how it is used, for example through Google Analytics. You can block or delete cookies in your browser settings; some parts of the site may not work as intended if you do.
05Sharing your information
We share personal information only with trusted service providers who help us run our website and business (such as hosting, email and analytics providers), under appropriate confidentiality and data-protection terms, or where required by law. Client data handled as part of our services is governed by our client agreements and NDAs, and is never shared between clients.
06International transfers
We operate from Egypt, the United Arab Emirates and the United Kingdom, so your information may be processed in more than one country. Where we transfer personal information, we use appropriate safeguards to protect it.
07Security and retention
We use technical and organisational measures, including a secure information network, to protect personal information against loss, misuse and unauthorised access. We keep personal information only for as long as it is needed for the purposes above or as required by law, and then delete or anonymise it.
08Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Ask us to correct or delete it.
- Object to, or ask us to restrict, how we use it.
- Withdraw your consent at any time.
- Receive a copy of your information in a portable format.
- Complain to your local data-protection authority.
09Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
10Contact us
If you have any questions about this policy or your personal information, please contact us through the contact form on our website, call us on +971 50 768 5066, or write to us at IFZA Business Park, Building A2, Nadd Hessa, Dubai Silicon Oasis, Dubai, United Arab Emirates.