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Streamline your operations with seamless solutions

Cairo Dubai London

About Us

Pioneering Data Integrity and Knowledge Process Outsourcing

Our innovative approach empowers global media intelligence companies to scale up or streamline their operations whilst ensuring the highest standards of data quality.

Headquartered in Cairo, Egypt, HEKA operates a state-of-the-art multi-language operations hub complemented by commercial offices in Dubai and London.

More about us
  • 01

    Cairo

    Multi-language operations hub

  • 02

    Dubai

    Commercial office

  • 03

    London

    Commercial office

Our Impact

Global Scale & Operational Reach

+2.5M

Articles Analysed per Month

13000+

Resource Hours per Month

80+

Countries Covered

60+

Years of Management Expertise

Services

Check our Services

HEKA was founded in 2023 with the mission to revolutionize data integrity and knowledge process outsourcing.

  1. Our Data Integrity service ensures the accuracy, relevance, and trustworthiness of data, content and information that is important to your business.

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  2. Let HEKA provide you with a service that you can rely on to protect your product, brand and company reputation. Our Reporting services offer fast, accurate, and insightful reporting tailored to your needs.

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  3. If you need information to inform your business strategy – whether it’s assessing new market opportunities, scrutinising competitors’ strengths and weaknesses, or gaining fresh insights on consumer behaviour and trends – our team of experienced analysts can provide comprehensive research support services to equip you with the information that you need to make the best-informed decisions for your business.

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  4. Our Account Management Support service offers swift, reliable responses to client requests, troubleshooting and resolving routine issues efficiently while escalating major concerns to the appropriate stakeholders.

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  5. Our IT Support service provides first-line assistance you can rely on, ensuring the smooth operation of your IT processes through regular monitoring, swift resolution of standard issues, and escalation of major concerns to your in-house IT team.

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  6. All services
Data visualisations on a screen in an analytics workspace Business reporting and charts displayed on a laptop A business professional reviewing information in a bright workspace Colleagues working together around a table A team collaborating on technology and digital workflows 01 / 05

Data Integrity

Our Data Integrity service ensures the accuracy, relevance, and trustworthiness of data, content and information that is important to your business.

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Our Core Values

At HEKA, we place our core values at the heart of everything that drives our commitment to service excellence

01 — 05

Knowledge

Committed to attaining the highest levels of knowledge and understanding of every one of our clients' needs

Why work with Us

In today's dynamic business landscape, outsourcing offers numerous benefits, empowering businesses to streamline processes, unlock new opportunities, and achieve sustainable success.

  • 01

    Over 60 years industry experience

    Proven expertise that stands the test of time

  • 02

    Integrated Outsourcing Expertise

    Streamline your operations with seamless solutions

  • 03

    Multilingual, Global Business Knowledge

    Navigate global markets with multilingual experts

  • 04

    Highly Qualified and experienced teams

    Leverage top talent for exceptional results

  • 05

    24/7 Operation

    Get support anytime, anywhere, without interruption

  • 06

    Competitive Cost Solutions

    Access premium services at cost-effective rates

Security

Confidential & Secure Service

The Security, Confidentiality and Exclusivity of our services to each of our clients are paramount to HEKA, and are cornerstones of building and maintaining strong and lasting partnerships.

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  • No Shared Data or Reporting
  • NDA – Client's or HEKA's NDA
  • Secure Information Network
  • Full GDPR Compliance

Contact Us

We want to hear from you. Let us know how we can help!

For more information contact us at the following number:

+971 50 768 5066

IFZA Business Park, Building A2, Nadd Hessa, Dubai Silicon Oasis, Dubai, United Arab Emirates